Payment and Delivery

Last updated: 1 July 2026

1. Order Payment

All orders placed with DWIGER Parts require 100% advance payment.

An order will be submitted for production, placed with the supplier, or prepared for dispatch only after full payment has been received.

Available payment methods and payment details are provided to the customer when the order is confirmed.

2. Delivery Cost

Delivery is not included in the product price unless expressly stated otherwise in the offer or invoice.

The delivery cost is calculated individually based on:

• the destination country and city;
• the dimensions and weight of the shipment;
• the number of products;
• the type of packaging required;
• the selected courier or transport company;
• the need for special transport or shipment insurance.

The final delivery cost is communicated to the customer before payment.

3. Delivery Area

DWIGER Parts arranges courier delivery to any city or country served by the selected transport provider.

For oversized products, including body kits, bumpers, hoods, wheels, exhaust systems, and large carbon-fiber components, the delivery method is selected individually.

4. Delivery Times

Estimated delivery times depend on product availability, production lead time, destination country, and the carrier.

Any stated delivery times are approximate and may change due to circumstances beyond the control of DWIGER Parts, including carrier delays, customs clearance, weather conditions, and international logistics restrictions.

5. Customs Duties and Taxes

International deliveries may be subject to customs duties, import VAT, brokerage fees, and other charges imposed in the destination country.

Unless otherwise agreed in writing, these costs are paid separately by the customer and are not included in the product or delivery price.

6. Receipt of the Order

Upon delivery, the customer must inspect the condition of the packaging and verify the number of packages received.

If visible damage is found, the customer should:

• photograph or record the damage;
• report it to the courier or transport company;
• note the damage in the delivery documents;
• contact DWIGER Parts without undue delay.

The damaged product should not be installed, painted, or modified until the claim has been reviewed.

7. Contact Information

For questions regarding payment and delivery:

Dwiger Automotive s.r.o.
Company ID: 17853613
VAT ID: CZ17853613
Email: [email protected]
Telephone: +420 728 565 781
Website: www.dwigerparts.com
Registered office: Tvrdého 643, Letňany, 199 00 Prague 9, Czech Republic